When placing a booking with Croft Guest House the website system will ask you to secure your booking with either a credit or debit card. You card details will secure your booking, no payment will be taken until you check out at the guest house. At this point you will be able to pay by any method, we take sterling/cash & most major credit & debit cards.
Through out the year we may put on a special offer of 8 - 10% discount for 2/3 nights or more stay with us, these discounts are only offered if a full payment is made by bank transfer up to one week prior to your stay. You payment will be refunded in full should you need to cancel within our cancellation policy.
On occasions due unforeseen circumstances you may have to cancel your booking with us. We want to make this process as easy as possible for you, so just email firstname.lastname@example.org and inform us of the dates you would like to cancel, we do not require any explanation for your cancelation. The booking will then be cancelled and you will received confirmation of this by email.
Please bear in mind our cancellation policy, which is before 9am on the day prior to arrival, as full payment may be taken.